Privacy Policy for ThriveRx Care PLLC

Effective Date: November 4th, 2025

ThriveRx Care PLLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, safeguard, and disclose information obtained through our website, services, and third-party partners. By accessing our website or submitting information through our forms or advertisements, you consent to the practices described in this policy.

We may collect personal and non-personal information, including but not limited to:

• Personal Information: Name, email address, phone number, date of birth (if voluntarily provided), mailing address, and any details submitted through our wellness consultation forms or lead-capture advertisements.
• Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on the site, and interactions with content.
• Cookies & Tracking Technologies: We may use cookies, tracking pixels, and analytics tools to improve user experience, monitor engagement, and support advertising outreach.

We may use collected information for purposes such as:

• Scheduling visits, processing inquiries, and delivering requested services
• Providing personalized wellness education and supplement guidance
• Communicating updates, health literacy content, or service announcements
• Improving website performance, user experience, and digital outreach
• Supporting advertising tools that help us understand audience engagement

We do not sell or lease your personal data to external parties for unrelated commercial purposes.

We may collaborate with trusted third-party platforms to support our services, including supplement fulfillment and wellness recommendations. These partners may receive only the information necessary to deliver requested services.

• Our supplement  and labarotry orders are fulfilled through a HIPAA-aligned third-party partners  (e.g., Fullscript, Quest, Healthlabs).
• These partners are contractually obligated to protect your data and may not use it for any purpose beyond service fulfillment and platform support.

We may also use external tools for analytics or advertising performance, such as social media engagement insights or tracking pixels, to optimize outreach.

We implement administrative, physical, and technical safeguards to protect your information, including:

• Encrypted communication protocols (SSL/TLS) on our website
• Secure, HIPAA-aligned EMR platforms for clinical documentation (not stored through this website)
• Restricted access to personal information by authorized personnel only
• Routine security monitoring to prevent unauthorized access, misuse, or disclosure

While we take strong precautions, no online platform is 100% risk-free. We encourage users to avoid submitting sensitive medical details through general website contact forms.

Our website may use:

• Functional cookies for site performance
• Analytics cookies to understand engagement
• Advertising pixels (e.g., Facebook Pixel) to measure ad performance and improve audience relevance

Users may modify cookie preferences through their browser settings. Opting out may affect certain site features but will not limit your ability to request services.

You have the right to:

• Request access to the information we hold about you
• Request corrections or updates to your personal data
• Request deletion of your data collected through website forms or advertisements
• Opt-out of marketing communications at any time

To exercise these rights, you may contact us using the information below.

Our website and advertising outreach may reach individuals under 18. We do not knowingly collect personal data from minors without voluntary submission or guardian involvement. If data is submitted on behalf of a minor, it is treated with equal protection and used only for service inquiries or scheduling support.

We may update this policy periodically to reflect operational, legal, or digital outreach improvements. Continued use of our website indicates acceptance of those changes.

For any privacy requests or concerns, you may contact us at:

📧 Email: info@ThriveRxCare.com
🌐 Website: www.ThriveRxCare.com

We strive to provide individualized wellness and medical guidance that empowers your right to autonomy while keeping your information secure and protected.

ThriveRx Care PLLC
Chanel Smith MSN, APRN-FPA, FNP-C
Founder & Wellness Provider